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Virtual Urgent Care

Virtual Urgent Care lets you meet with a physician from your home through a video conference call on your smartphone, tablet or computer. It’s ideal for common medical issues, like coughing, fever and stomachache.

Virtual Urgent Care

Make sure to prepare for your telehealth visit so you can check-in quickly and get the most from your appointment. This includes preparing any relevant documents ahead of time. Contact JetMED Phoenix -Virtual Urgent Care Phoenix for professional help.

During the visit, patients will meet with an emergency medicine provider via video conference to assess and treat their symptoms. They will be provided with a diagnosis and treatment plan, including prescription medications, if appropriate. The doctor will also provide an after-visit summary to their account and send a note to the patient’s primary care team to follow up.

Patients can access this service from anywhere in the world with a reliable internet connection and a computer or smartphone equipped with a camera and microphone. The service is easy to use and patients can avoid lengthy doctor’s office commutes or long wait times at a clinic. This service is especially useful for individuals who do not have a primary care physician or for those with a busy lifestyle who don’t have time to schedule appointments.

When scheduling an urgent care virtual appointment, it’s important to prepare for the visit by ensuring you have a stable internet connection and have enough storage on your device. Additionally, you should make sure you have your medical records ready so that the doctor can review them during the visit. Patients should also be aware that telehealth visits may not be covered by their insurance.

Another benefit of virtual urgent care is that the appointments are available around the clock. Patients can schedule a video appointment anytime, even on weekends or holidays, which makes it more convenient for them than traditional healthcare options. This is particularly helpful for individuals who work odd hours or live in rural communities where it’s difficult to find adequate healthcare services.

Finally, virtual urgent care can be a great solution for patients who are traveling for business or vacation. With this service, patients can get a second opinion from an expert at Weill Cornell Medicine without having to travel far from home. This can help to save time and money on costly flights or hotel stays. In addition, many patients can receive prescriptions electronically and have them sent to their local pharmacy, eliminating the need for a trip back to the doctor’s office.


Virtual Urgent Care is a secure, convenient and easy-to-use option to connect with an urgent care provider for non-emergency issues like a fever, cold or sore throat. You can use it from the comfort of your home or on the go with a mobile device equipped for video. The visit typically takes about 15 minutes, and the provider will discuss your symptoms and answer your questions. If you need a prescription, the provider will provide you with instructions on how to get it filled.

A virtual urgent care visit costs less than a trip to the emergency room. It also saves you time. And it’s available on your schedule, in the location where you feel safest – home.

Telehealth has been evolving right along with communication technology. Physicians used telegraphs as early as the Civil War to communicate with patients, and in the last few decades, videoconferencing has been used to connect with consumers for medical care. Virtual urgent care is a great complement to your healthcare needs, especially during the COVID-19 pandemic when many people are staying home to stay safe and healthy.

During the pandemic, NYC Health + Hospitals launched virtual ExpressCare services to give New Yorkers one-click access to a high-quality and affordable telehealth visit with a board-certified emergency medicine doctor from their own home or office. Patients can connect with an adult or pediatric emergency medicine physician in minutes and get instructions for further treatment, including outpatient blood tests, x-rays and ultrasound studies.

The nature of virtual visits also offers physicians insights into a patient’s life and circumstances that they might not receive during an in-person visit. That includes understanding a patient’s cultural and personal background, which can help them make a more informed diagnosis and treatment plan.

But it’s important to know that virtual visits can lead to misdiagnosis, medication errors or inappropriate treatments, if the provider is not familiar with a patient’s comprehensive medical history. It’s a good idea to have a conversation with your regular primary care provider and specialists about virtual visits so that your entire team has a complete picture of your health status.


Virtual urgent care can help alleviate healthcare system overload by funneling non-emergency medical concerns away from in-person emergency departments and urgent care clinics, freeing up resources for patients who require immediate, in-person attention. As a result, healthcare organizations can provide more comprehensive patient-centered services to those in need of medical attention while reducing overall costs.

When used appropriately, Virtual Urgent Care is a safe and reliable way to see a doctor for non-life-threatening health concerns. It can be especially useful in rural areas where the number of physicians and healthcare professionals is far lower than those in urban communities. Virtual options are also a convenient and affordable alternative for people who have limited access to traditional care due to work or childcare obligations.

With Virtual Urgent Care, patients can connect with board-certified Weill Cornell doctors from the comfort of their own homes or workplaces. They can be treated for medical issues that include chest pain, breathing difficulties, and traumatic injuries. A video appointment can also help diagnose and treat common illnesses, including the common cold, flu, or stomachache.

A telehealth visit can also help to reduce the amount of time a patient spends traveling to and from an in-person appointment, as well as the environmental impact associated with driving emissions. In a recent study, patients who chose to use a virtual urgent care (VUC) service reported shorter turnaround times and total time in clinic as compared to those who chose an in-person visit.

Patients seeking a VUC appointment can start the process by visiting one of the participating hospitals’ websites, entering their demographic and basic symptom information, and selecting a visit time. The website will then direct the patient to a secure, HIPAA-compliant video conference with a qualified healthcare provider. Depending on the diagnosis and treatment plan, the healthcare professional may refer the patient to an in-person provider for follow-up, prescribe medications, or recommend other non-pharmacological treatments.

Patients who choose to use a VUC service can be assured of receiving high-quality, personalized care from a board-certified physician. The healthcare providers are background-checked and trained to adhere to research-based nationally accepted medical guidelines. They also have the ability to call in specialists when necessary, ensuring that patients are seen by a trained healthcare professional.


Virtual Urgent Care lets patients speak with a doctor over video from the comfort of their home. It’s a safe and convenient option for non-emergency conditions, such as a fever, sore throat, minor burn or sprained ankle. In many cases, patients can get a prescription or treatment plan from their doctor right away, and they don’t need to go to the emergency room.

The shift to phone and video health care visits accelerated during the COVID-19 pandemic, but little research has been conducted to examine how this modality compares to traditional in-person urgent care services. We examined the characteristics and utilization patterns of patients using a statewide tele-urgent care clinic during the initial phase of the pandemic, and compared those to matched cohorts who received traditional in-person urgent care services at the same time.

Our results indicate that virtual care is a viable alternative to traditional in-person urgent care services and may be particularly useful for those who need to see a doctor during or immediately after working hours or when an in-person appointment with their PCP is unavailable. The results also suggest that providers can use a combination of phone and video to effectively communicate with patients during these types of visits.

The eVisit service is available 24 hours a day, 365 days a year. It’s staffed by board-certified adult and pediatric emergency medicine physicians who work in person at Columbia. They are able to order X-rays and other diagnostic tests, as well as write prescriptions based on their assessments. The service is free for Columbia patients, and can be scheduled through their MyChart account.

To schedule an urgent care video visit, log in to MyChart and click Menu, then 24/7 Video Visit. If you are a child, you’ll need proxy access to your parent or guardian’s MyChart account before scheduling.

Our unique virtual on-demand care solution allows patients to easily schedule and conduct a visit with an expert, AHN provider through their phone or tablet in the convenience of their own homes. By combining the best of telemedicine and in-person urgent care, this new service is designed to meet patient demands and provide an innovative approach to healthcare for all.